Shipping & Returns

Return & Exchange Policy

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Thanks for purchasing our products at Student Kits 2 Go operated by Cascading Grapes.

In order to be eligible for a refund, you have to return the product within 7 calendar days of arriving at your accommodation. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed from the date you arrived at your accommodation, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

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If you require an exchange for any reason please speak to our customer support team who will only be to happy to help.